A SSR Comprehensive Service Agreement (CSA) is the best form of insurance to keep your equipment running at peak efficiency. Similar to a car requiring periodic checks, balances, fluid changes and preventive maintenance, your printing equipment also has many moving parts, assemblies and circuit boards that are susceptible to premature problems if not properly maintained.

Regular checks and servicing reduces equipment downtime, helps you avoid unnecessary, costly repairs and provides your equipment the best opportunity to last its entire useful life. Moreover, a CSA eases the budget process by allowing for a predetermined dollar amount to be set aside, with the assurance that this amount will keep your equipment operating for the entire term of the budget year.

Among other benefits, the SSR CSA provides you with preventive maintenance visits per year. These visits include inspection, cleaning, full performance diagnostics with necessary adjustments, and lubrication of all assemblies and replacement of degraded or worn components.

Additionally, when you are covered by a CSA, you enjoy the following benefits:

• You do not pay for any covered parts, no matter how expensive
  
• You do not pay for any labor charges, no matter how extensive the repair
  
• You do not pay for each service request, no matter how frequent
  
• You receive priority service versus time & materials units

SSR Support Technicians are fully trained to efficiently diagnose and repair your equipment. SSR Technicians receive continuous training on equipment, technology and maintenance procedures, and we maintain a vast parts inventory to ensure that any equipment issues are promptly resolved.

A single call to our toll-free service number (800) 443-4052 will dispatch a Support Technician to resolve the equipment problem.